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Sibelius
New Member
New Member

Duplex printing isn't possible from all Win 10 Apps

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Product Name: VersaLink C400 Color Printer
Operating System: Windows 10 x64

Hello, since some period, the duplex printing isn't possible from all Win10 Apps. I installed the different (!) drivers several times, changed from LAN to USB, etc. - nothing changed. Test page (from Win10) of the C400 tells me - "yes - duplex unit installed". Also a search in the Windows properties of the driver says: "Yes, 2 side printing is enabled".

But in each Win10-APP (thunderbird, Google, Acrobat-PDF,...) I can't change to 2-side-printing.

Device-Manager says: "Das Gerät "USBPRINT\XeroxVersaLink_C400\7&2d73aa43&b&USB001" erfordert weitere Installationen." - it needs more installations...?

Version: C400 V$ PS.

Thanks, a lot!!

 

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3 Replies
Sibelius
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New Member

Re: Duplex printing isn't possible from all Win 10 Apps

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C400 V4 PS - of course not: "$"

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Duplex printing isn't possible from all Win 10 Apps

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Hi,

Try V3 driver instead V4.

 

Gabi

Sibelius
New Member
New Member

Re: Duplex printing isn't possible from all Win 10 Apps

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Hi Gabi,

This was PERFECT tipp!!!

I selected the Generic PPD driver (based on V3) - and could install: Xerox Versalink C400 PCL6 with a very new driver date: 5.810.8.ON 2021.06.03.

Now, 2 side printing is working again very well - no conflicts anymore.

But I didn't understand what is / was the root cause of my solved problem...? All drivers should work perfectly together with Win10 (64) and the Apps.

 

Best regards / liebe Grüße und vielen, vielen Dank, from Austria!!!😍

Sibelius