ERROR 092-320 - Versalink C 405

[rebekah@mycpagroup]

Error asks to reinsert Cyan ink cartridge and restart. Completed, multiple times, cannot get error to clear or print.

[Joe Arseneau]

Could be a faulty toner, or it is in a room with too high a humidity (Toner clumped up)

Try shaking the toner before putting it back in.

Do not shake it hard, be very careful.

[rebekah@mycpagroup]

Thanks - Toner shaken, carefully, lol, and reinserted. Still no luck.

[rebekah@mycpagroup]

Thanks - Toner shaken, carefully, lol, and reinserted. Still no luck.

[Joe Arseneau]

It would then seem that the Cyan cartridge is broken, it would need to be replaced, depending on life of it, I would call Xerox and ask about reimbursement.

[fiery]

The engine is similar to a 6655. I would try a new cyan drum unit otherwise call a tech in.