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New Member
New Member

ERROR: rangecheck OFFENDING COMMAND: xyshow

Product Name: Xerox Phaser 3610
Operating System: Other – specify OS in post

Hi,

I am a help desk representative who is trying to assist a user remotely. When trying to print a document from their ChromeBook via docs, they receive this PostScript error that I have no idea what causes it. Where I am located, we have the same printer, and I am able to print the content just fine. Please help. These are her print settingsThese are her print settings

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6 Replies
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New Member
New Member

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

Bumping! Please help!

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Valued Contributor
Valued Contributor

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

Hi

What is the driver and the Operating system you are using ?

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New Member
New Member

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

The user is running a ChromeBook. How can I tell the driver version if they're on a Chrome OS?

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New Member
New Member

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

Bumping again. Can someone please help?

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New Member
New Member

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

Bumping once more. Is there really nobody who can help?

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Valued Advisor
Valued Advisor

Re: ERROR: rangecheck OFFENDING COMMAND: xyshow

have you tried upgrading the firmware of the machine, or another driver?

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