Hi,
I am a help desk representative who is trying to assist a user remotely. When trying to print a document from their ChromeBook via docs, they receive this PostScript error that I have no idea what causes it. Where I am located, we have the same printer, and I am able to print the content just fine. Please help. These are her print settings
Bumping! Please help!
Hi
What is the driver and the Operating system you are using ?
The user is running a ChromeBook. How can I tell the driver version if they're on a Chrome OS?
Bumping again. Can someone please help?
Bumping once more. Is there really nobody who can help?
have you tried upgrading the firmware of the machine, or another driver?