Thank you for using the Support Forum. Please take a look at this article about enabling and disabling the software download. If this does not help you would need to contact your support centre for further assistance.
I would like to Enable the Software download, but my Printer doesnt startup
It gives an error 116-321
So I wanted to do a firmware update, I started the Printer in boot mode, selected the Download option
But I am getting a 016-741 Error
Is there a way to the enable the sotware update during startup if I cant get to the main menu or the web interface