cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Entire page prints as solid blue

Xerox 8560DN. Host is Apple running Mavericks.

 

Printing works fine in every instance except for the following:

 

I'm printing a 15 page contract that was signed and scanned by a customer. Viewing it in Preview or Adobe Acrbat Pro, every page 

renders properly. Printing the ducument results in 6 or 7 pages being printed as solid navy blue.

 

Loading the pdf into Acrobat and saving as an 'optimized' pdf file results in a pdf fle that does print properly.

 

This seems to point the finger at the Postscript implementation in the printer.

0 Kudos
2 Replies
Highlighted
Community Manager
Community Manager

Re: Entire page prints as solid blue

Hi jmcguckin,

Thank you for using the Support Forum. Please try changing to "Print as Image" in Adobe and see if the document them prints correctly.  If not try searching for more possible answers on the support page for your machine.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Entire page prints as solid blue

Hi!

 

Does this happen to all pdf files? if not I would guess on a corrupt file.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos