Hi ccaffee1,
Thank you for using the Support Forum. Please make sure you are following the instructions in the solution for printing on envelopes. Also make sure your envelopes are plain and do not have a coating of any kind. If this does not help please consider contacting your support centre for further assistance.
We are having great difficulty printing # 10 envelopes in the bypass tray of our 5745.
The unit consistently deposits excess toner on the envelope despite the efforts of our local Xerox tech.
Anyone else had this experience ? Know of any fixes ?