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Valued Member
Valued Member

Error 016-748 on multiple Phaser 6510

Product Name: Phaser 6510
Operating System: Windows 10 x64

Hi, we've encountered an issue with several Phaser 6510.

After about a month from first installation printing from network or USB with any kind of driver stuck with error 016-748 that if I'm right refers to a full HDD. After that the machine gets really slow and cannot print anything. Could it be that this issued is caused by the printer that is not able to delete any completed job? Is it a firmware (64.10.41) problem? What's the right procedure to delete any jobs on startup or to free space on the HDD?

Thank you

Kari

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6 Replies
Technical Escalation User
Technical Escalation User

Re: Error 016-748 on multiple Phaser 6510

I sent PM

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New Member
New Member

Re: Error 016-748 on multiple Phaser 6510

I'm having the exact same issue on a Phaser 6510. If I can get printing to work without an error, it prints one page, takes a minute long pause, then begins printing another page. It'll continue doing this which is very annoying on a 50+ page document. 

Hoping you could post the solution

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Technical Escalation User
Technical Escalation User

Re: Error 016-748 on multiple Phaser 6510

Power off the printer.

Then hold down "Information" key + "Down Arrow" key + "Power" button

Run the routine and see if that clears error

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New Member
New Member

Re: Error 016-748 on multiple Phaser 6510

I'm getting the same error after following those steps and having the HDD Initialize

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Technical Escalation User
Technical Escalation User

Re: Error 016-748 on multiple Phaser 6510

If unsuccessful,  HDD Format Mode (Information + Up Arrow + Down Arrow + Power).

If unsuccessful, perform Factory Init Mode (OK + Up Arrow + Down Arrow + Power).

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New Member
New Member

Re: Error 016-748 on multiple Phaser 6510

After this operation appears on the printer display error "switch power OFF and then ON 124-315". How can I solve this problem?

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