Error 016-748 on multiple Phaser 6510

[ajoneskc]

Follow these steps to download the tool to upgrade the firmware -  I used the USB cable method

https://www.support.xerox.com/en-us/article/en/x_6510_en-O10973

Good luck !

[victor.reyes]

Are you willing to email me the steps on how to do this? I have a customer who has this same issue. I am stumped at the moment, because I normally don't work on printers. If you are willing, I would be very appreciative. Thanks and hope you have a Happy New Year

[hermando@hotmail.com]

do you know how to get rid of this. Please can you send me detaiuls to hermando@hotmail.com

[ajoneskc]

Just had that code come up on my 6510. Tried all printer menu settings with no luck - I installed both firmware updates - and it cleared the error & problem

[John742]

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@kaika313 wrote:

Hi, we've encountered an issue with several Phaser 6510.

After about a month from first installation printing from network or USB with any kind of driver stuck with error 016-748 that if I'm right refers to a full HDD. After that the machine gets really slow and cannot print anything. Could it be that this issued is caused by the printer that is not able to delete any completed job? Is it a firmware (64.10.41) problem? What's the right procedure to delete any jobs on startup or to free space on the HDD?

Kari

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In the event that I can get printing to work without a blunder, it prints one page, requires a moment long respite, at that point starts printing another page. It'll keep doing this which is irritating on a 50+ page record.

[HiQ]

Enter Diagnostic Mode and run dC132 Device ID / Billing Data, check service manual for more details.

[pier]

After this operation appears on the printer display error "switch power OFF and then ON 124-315". How can I solve this problem?

[G3tch]

I'm getting the same error after following those steps and having the HDD Initialize

[G3tch]

I'm having the exact same issue on a Phaser 6510. If I can get printing to work without an error, it prints one page, takes a minute long pause, then begins printing another page. It'll continue doing this which is very annoying on a 50+ page document. 

Hoping you could post the solution

[DavidX28897-xrx]

I sent PM