Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
alisons
New Member
New Member
‎07-01-2020 10:23 AM

Error 050-142 paper jam

Product Name: WorkCentre 3615
Operating System: Windows 10 x64

Have followed instructions to clear paper jam.  No remains of paper in the machine.  Have turned off and turned back on.  Screen still shows paper jam error 050-142.  Any suggestions on how to fix?

0 Kudos
Reply
1 Reply
CherylO-Xerox
Community Manager
Community Manager
‎07-10-2020 07:33 PM

Re: Error 050-142 paper jam

Hi alisons, 

Thank you for using the Support Forum. Please take a look at the the suggested solutions for the error 050-142. If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply