Showing results for 
Search instead for 
Did you mean: 

Error 09,005.04: 92029 phaser 8560 DN PLEASE HELP!

Product Name: Other - specify product in post

So I just bought a Phaser 8560DN and after feeding ink into it, it ate through all the ink, printed nothing, filled up the waste tray in 30 minutes (of just booting up and cleaning itself) then it spit out these errors below:


1) 09,007.42: 92029.


2) 09, 005.40:92029.


It looks like whatever is responsible for heating the ink is just on full blast and so the "cleaning" process means melting all the ink.


It burnt through over $200 worth of ink in like 30 minutes of it booting up. Help!  If anyone knows the solution to this please call me or email me:  Cell: number removed for privacy concerns.





0 Kudos
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Error 09,005.04: 92029 phaser 8560 DN PLEASE HELP!

You just bought the printer so that would have been Xerox branded ink (The fault typically indicates it isn't Xerox ink)

Return the printer or get it exchanged, no reason for you to lose that money at all with a newly purchased device.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau