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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎09-26-2022 09:23 AM

Re: Error 99,003.00:12838

Hello NatCoSlo, 

I searched our knowledge base and found the error code 99,003 and it has somethings to check. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance below is the information for France. 

France

Xerox SAS
2-8 rue Sarah Bernhardt
92600 Asnières-sur-Seine
Informations commerciales Clients : 0 825 357 753
Support: 0825 012 013
Lundi - Jeudi, 8:00 - 18:00 CET
Vendredi 8:00 - 17:00 CET
Par courrier :
Xerox France
12 rue des Vanesses - CS 50001
95926 Roissy Charles de Gaulle cedex

Thanks,
TammyL-Xerox
Community Manager

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NatCoSlo
New Member
New Member
‎09-23-2022 06:03 AM

Error 99,003.00:12838

Product Name: ColorQube 8580
Operating System: Windows 10

hello,

What should I do when such error code appear ?

I would like to contact the customer assistance in France, but noway to find a number... I would like to repare it !

Thanks for your help.

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