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CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-06-2021 08:45 PM

Re: Error Code 091-321

Hi Kaitaz, 

Thank you for using the Support Forum. Please try cleaning the toner density sensor by following the directions in this article from the online support for your printer.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Kaitaz
New Member
New Member
‎12-04-2021 12:14 PM

Error Code 091-321

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

I replaced the full set of drum/imaging units in August. Now my printer won't print in black. I have changed the toner but this has made no difference. It's too expensive to purchase another new set of units just to check the black one. Anyone have any solutions 

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