Error Code 116-317 after firmware update

[kaoaaolco]

I had a XEROX tech come out and replace one of the main circuit boards. It has worked perfectly since.

[deedstoke]

I have the same problem. 

[donkey80]

Absolutely annoying
I’ve been waiting for customer services to answer I currently have Agent jericho saying I’m being handled by a different department and put me back on hold an hour later still waiting to connect.

You would think someone could at least tell us what buttons to press to solve the issue or is it because the machine is now discontinued that we will be forced to pay more than we paid to repair it or need to change to new printer.
Puts me right off choosing another Xerox machine !!

[additiondakku01]

I have the same problem. 6515 stuck in permanent reboot loop.

[donkey80]

Did anyone actually solve the problem? what did you do that worked I'm desprate to get my printer working

[kaoaaolco]

I have the same problem. 6515 stuck in permanent reboot loop. 

[johvall]

I can see that noone is getting a solution to this problem, Been trying to fix the issue on the 6510 for past few days. not found a soultion anywhere

[lenaoury]

Same problem after firmware update interrupted by electric shut down ! Any solution ?

[jensa]

Did you found a solution for this issue? I have the same issue with a 6605DN which give fault message 116-317 after a firmware update. The firmware update i found on Xerox support page is the one which update through "Xeroxfmup.exe". That program can not find the printer now. Is it possible to put the file (like drm files) on a USB stick and start with?

[RobertoCapelli]

Thanks a lot for your reply but I have not installed an optional memory card or a third part RAM.