Dear All
I followed the procedure to update the firmeware of WorkCenter 6505. After finishing the procedure, the error message appeared on the printer.
Then I tried to reboot prienter but I still have the message. Is it possible to fix the problem?
Thanks a lot
Best regards
Hi,
Are you sure there is 116-317? Because I did not find anywhere this fault code.
Gabi
The error code is in reference to the optional memory card. This issue can arise if you have installed the optional memory card or installed a third part RAM. Reseating and then replacing the memory card are the only troubleshooting options.
Thanks a lot for your reply but I have not installed an optional memory card or a third part RAM.