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TammyL-Xerox
Community Manager
Community Manager
‎11-06-2023 08:19 AM

Re: Error Code 921-652

Hello AlanB, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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AlanB
New Member
New Member
‎11-03-2023 01:28 PM

Error Code 921-652

Product Name: WorkCentre 6025
Operating System: Windows 11

My WorkCentre 6025 shows the fault error 921-651 with code 2080000 and message "Restart Printer" and "Contact Support". 

I've tried switching the printer off and on. No success. I've downloaded a new driver (but there wasn't a Windows 11 option. I tried removing the printer and add i back again. None of this worked.

Does anyone know how to fix this? Or is it irreparable and I should buy a new printer? Thanks

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