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KenHarPrint
New Member
New Member

Error Code 93,984.00:6567

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Product Name: ColorQube 8580
Operating System: Windows 10 x64

I am getting error code 93,984.00:6567 on my Colorqube 8580 printer.

Looking for solution to resolve this issue.

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3 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: Error Code 93,984.00:6567

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Hi KenHarPrint, 

Thank you for using the Support Forum. Please take a look at this article for Fault Code 93,984. It looks like this may be a hardware issue that would require a service call.   

Thanks,
CherylO-Xerox
Community Manager

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KenHarPrint
New Member
New Member

Re: Error Code 93,984.00:6567

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I called Xerox for information on who in my area (Nashville, Tn.) could repair/service my Xerox printer and was referred to the Xerox webpage for the Xerox Repair Centers in the Nashville area. Of the 4 Xerox Service Centers listed, Two were no longer in business, and I was informed by the other two that they only serviced companys/businesses which had a service contract with them, and did not offer repair/servicing to individuals.
Apparently, there is no option for an individual to get a Xerox printer repaired! Very disappointing !!!
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TammyL-Xerox
Administrator
Administrator

Re: Error Code 93,984.00:6567

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Hello KenHarPrint, 

I suggest that you call into our support department 1-800-835-6100 they will be able to schedule a service call for you. 

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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