Thank you for using the forum. Please take a look at the not printing article from the online support for your machine. Please pay close attention to the last three suggestions in the article regarding the driver and the driver setup. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance at 1-800-821-2797 or 1-800-835-6100
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!