Error / Warning Page : Postscript Not Installed

[mkhurram92]

Hello,

I am trying to print a pdf file using Accxes Client Tools (Version : 12.01.41) from Windows 7. It's giving me a print with Error / Warning Page written on it and

Error : Postscript Not Installed. (-162).

Data Format : POSTSCRIPT

Job Input Port : Ethernet

Job Size (Bytes) : 192465

How i can troubleshoot this error, Please guide me to fix it

[DavidX28897-xrx]

Use a pcl driver. Post script is a purchase option for lots of older printers

[mkhurram92]

Can you please help me to find our PCL driver for this printer as i am unable to find it on Xerox website.

[gabiene]

You did  not mention your printer model.

[mkhurram92]

Secondly, i have cerificate for Postscript feature Key Code with Coupin ID. If you can guide me to use it. Would be great as well

[mkhurram92]

Printer Model is : Synegix Copy System 510DP

[mkhurram92]

While there is a XP Installed Computer which has this printer installated with drivers : Synergix Print System 510dp

[DavidX28897-xrx]

https://www.support.xerox.com/support/xerox-510/downloads/enus.html?associatedProduct=accxes-control...

Make sure you select correct serial number (HFT vs YKE). You should be able to install the drivers. 

Also under the documentation you should be able to find out where to plug the feature installation key for PS.

edit: I've attached in this post 

I believe this product is end of service/support. 

[mkhurram92]

I am able to install printer on windows 7 using XFAInstaller.exe or the Add Printer Wizard but still unable to print. I am sending a test print to printer but it's not printing and is pending in queue jobs in printer. After sometime getting Error in printing.

What could be possible reasons ? 

on windows XP it's showing Synergix Print System 510dp driver while on Windows 7 it is showing Wide-Format Scan System drivers. 

Is there any issue in drivers ?

[DavidX28897-xrx]

You can't use the Window's add printer tool for this printer.

You must dl the correct version of the driver based on serial number prefix. Did your install prompts look like attached? Did you install via IP?