We have a printer that has given us several error codes. We've followed all instructions-replacing all the imaging units and the waste toner cartridge as well. We still get an error 092-318 and can not get past it. We've put in a new yellow toner cartridge, shaken and stirred!-also reseated the yellow imaging unit. Still no go. Any other things I can try? TIA
Hello jsafavi,
Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100.