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ciara
New Member
New Member

Error message 024-747

Product Name: Workcenter 6515
Operating System: Windows 10

I'm trying to print on custom size card 12*17 but i keep getting a error message 024-747. I was able to print on the same size of card last week and haven't changed any setting but today it just won't print for me. 

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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: Error message 024-747

Hello ciara, 

I searched our online knowledge base and found this article for the code 024-747 with steps that will help you resolve it.  If after following these steps you still need assistance please consider calling into the support department @ 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

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Johnson458
New Member
New Member

Re: Error message 024-747

It was a mechanical problem with the drive roller blades in the bypass tray and the tray 1, the solution was simply adjust.

 

MyLowesLife

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