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Joe Arseneau
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Re: Error message printer offline

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Joe Arseneau
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Error message printer offline

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10

Chaps hope you can help

recently purchased the above, suddenly will not print having done so without issue over several hours, error message says " printer offline ". But it is not

Prints a testpage with no problem but will not ptprint any document from windows 10 or iPad 

i am not very technically minded but having looked online and accessed control panel it appears the printer is connected but will not print

any help greatly appreciated

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