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New Member
New Member

Error network problem on Phaser 4620

Hi,

 

My printer is keep showing Network error once ethernet cable is unplugged, may i know is there any way to turn it off?

 

My firmware version is v35.004.21.000

 

 

 

 

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New Member
New Member

Re: Error network problem on Phaser 4620

http://download.support.xerox.com/pub/docs/4600/userdocs/any-os/en_GB/Phaser_4600.4620_SMP1_35.003.0...

 

According the link above, it seem the old firmware able to resolve the problem. But my printer already upgraded to latest firmware and it will unable to downgrade. May i know is there any solution?

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Agency Analyst
Agency Analyst

Re: Error network problem on Phaser 4620

allenkllow,

 

You may want to contact your support center to see if there are directions to disable that message. I think a tech may need to get involved to support this.

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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