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Error or fault 093-339

Product Name: VersaLink® B400 Printer
Printer says “error or fault 093-339“
What does that mean and what should I do?
Thanks
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3 Replies
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Valued Advisor
Valued Advisor

Re: Error or fault 093-339

Hi,

093-339 is an error from toner cartridge (toner CRUM communication error). Try another toner or/and drum cartridge and be sure the toner to be from your region.

 

Gabi 

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Re: Error or fault 093-339

Hi Gabi,

Thanks for your reply.

It’s an original toner that worked fine until now. Does it make sense that all of a sudden it would make this error?

And what do you mean by region? Do toners have regions? Can’t I buy toners anywhere in the world?

Also, how were you able to decipher the error code? Where can I find an index of all possible error codes? It’s frustraring that I have to rely on good people like you in order to understand what my printer is trying to tell me...

Best!
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Valued Advisor
Valued Advisor

Re: Error or fault 093-339

The consumables are regionalized from diferent reason (marketing, taxes,etc). They have diferent part number for diferent region: North America, Europe, DMO. But if your toner worked till now you can try to restart the machine without the toner and insert it when the machine request it.

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