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Error printing, The printer couldn't print *document name*"

Operating System: Windows 10 x64
Workcentre PE220
Microsoft Windows 10 (64-Bit)

I got this printer about a month ago and it worked great. I've had small errors here and there but all have been fixed until now. It was printing fine a few days ago and now when I try to print anything I get this message: "Error printing, The printer couldn't print *document name*"

I have updated the drivers, I have done the printer troubleshooting program found in "Devices and Printers", I have stopped and restarted the print spool, I have restarted both my pc and the printer multiple times, and I have not updated my OS in any way. 

 

My printer is detected by my computer because I can see it with a green checkmark in Devices and Printers.

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Community Manager
Community Manager

Re: Error printing, The printer couldn't print *document name*"

Hi khodrye, 

Thank you for using the Support Forum. Please completely remove any Xerox printer drivers on your PC and then reboot the computer.  Then reload with the latest Global Driver V3 available HERE. If this driver does not work for you please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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