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hrcuellar New Member
New Member

Error printing pdf from Java application

I have a Xerox Phaser 5550 that I am trying to do a direct pdf print from application developed on java. I get an error "this printer is not configured to support direct PDF printing". Is this something that needs to be enabled? How would I enable this?

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4 Replies
Kimzi Valued Advisor
Valued Advisor

Re: Error printing pdf from Java application

Hi!

 

This is what I could find:

Productivity Kit (includes 40 GB Hard Drive) enables Secure/Proof/Personal/Saved Print, Hard disk collation, Print With, PDF-direct printing, Extended font/form storage.

 

The Productivity kit is optional, do you have it installed?

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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hrcuellar New Member
New Member

Re: Error printing pdf from Java application

Hi Kimzi thanks for help me,

no my printer not have install the Productivity kit, no my printer not have install the Productivity kit, I need install this kit for this functionality, not exist some way if is not installed this kit.

 

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Kimzi Valued Advisor
Valued Advisor

Re: Error printing pdf from Java application

Hi again!

 

Exactly, without this kit you will not be able to use PDF-direct printing.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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hrcuellar New Member
New Member

Re: Error printing pdf from Java application

thank you, very much!

so I will have to install this kit, I will you comment my results when install the productivity kit.

 

thanks you again!

 

Regards

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