Showing results for 
Search instead for 
Did you mean: 
eileen204 New Member
New Member

Ethernet Card: Disabled Under Port Setup/Ethernet Profile

Product Name: Phaser 3330
Operating System: Windows 7 x64

While trying to fix a connection/no printing problem I accidentally hit "reset to network settings" on the machine menu. This ended up disabling the ethernet card.  I cannot figure out how to enable it.  Does anyone know?  This is a networked printer with a static IP. Nothing I have tried is fixing this, including unplugging, restarting, setting to dhcp, etc.  I cannot reach  it through the online interface because...ethernet card disabled...  This happened once before and the IT guy fixed it, but i need to know how to do this on this machine.  

0 Kudos
1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Ethernet Card: Disabled Under Port Setup/Ethernet Profile

Hi eileen204,

Thank you for using the Support Forum. Please make sure that TCP/IP and HTTP are enabled at the printer using the solutions I have linked here.  If these solutions do not fix the issue please consider contacting your support centre for further assistance.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos