Showing results for 
Search instead for 
Did you mean: 
1 Reply
Community Manager
Community Manager

Re: Ethernet Port not detecting network cable

Hello Teds,

Here are a few last things you can try of you haven't yet. Here is the number for the Parts Department: 1-800-828-5881. This may actually be something that is Service Engineer replaceable so you may need to call Service: 1-800-821-2797

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
New Member
New Member

Ethernet Port not detecting network cable

Product Name: VersaLink C505 Multifunction Printer
Operating System: Not Specified

Out of the blue today, our printer lost network access. After trying multiple cables in different configurations, it appears that the ethernet module is no longer functioning. Connectivity options keep stating to connect an ethernet cable but it never detects a network.

Is the module borked? Replaceable? Couldn't find a replacement part online for whatever resides under the left side panel and contains the USB and Ethernet ports.

0 Kudos