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Extra Heavy Duty Media Kit - Printer unreadable

Product Name: Phaser 7800
Operating System: Windows 10 x64

Hi all,

I need help for my printer Phaser 7800.

Heavy duty media kit has already installed for up to 300gsm cardstock 2-sided printing in my printer, however my PC is not working when I selected Extra heavy duty media kit "Installed".

Here is the video. Thanks for your help!

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