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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: FFPS 9 SP3 with C75 unable to connect to network

Hello GRANNADA.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Color C75 Press.  

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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FFPS 9 SP3 with C75 unable to connect to network

Product Name: Other - specify product in post

Greetings:

 

We recently received a C75 with FFPS 9 SP3. There is no way the server can connect to the network using bge0.  I reinstalled it severla times, ran DIAGS, even test the NICs with UBUNTU. NICs were able to connect to the network under ubuntu with the network configuration designated for the FFPS.

 

bge0.jpgthis is the info of the status of the bge0 under UNIX. As you can see the bge0 is up and running and still can't get it connected to the network.

 

Please help. i even configured the FFPS with rtls0 nic, which is the one for scanning and the system works perfectly.

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