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Valued Advisor
Valued Advisor

Re: Fade colors when printing

Hi Monique,

Thank you for using the Support Forum. Please take a look at the solutions for faded colors.  If the solutions do not help please consider contacting your support centre for further assistance.

Community Manager

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Fade colors when printing

Product Name: Phaser 6500
Operating System: Mac OS X 10.11 - El Capitan


We have the following problem: whatever we print (black and white / colored images), the colors are faded. All the ink cartridges are new and original. We also tried the maintainnance options from the printer "toner refresh",  "adjust color registration" and "clear developer" but nothing worked.


Do you have any idea?


Many thanks,


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