I would also check the corresponding imaging unit for the faded color. If you still have issues after checking the imaging unit, I suggest calling into the support department @1-800-821-2797.
Thanks, TammyL-Xerox Community Manager
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Hi I got a Xerox Versalink C400 and I got problems with blue color as it cones out fade. All other colours print properly. I have change tonner at 25% when it start to fade the blue output print, but with the new one there is no difference. There are also no fault codes displayed What can cause the problem ? Any suggestions on what shoud be done ?