I'm getting faded prints now
First was just messy prints when I printed on heavy stock
We were printing some labels this morning and now are getting faded blacks and cyan
Please see pic attached
Solved! Go to Solution.
Your fuser is damaged or the paper isn't loaded correctly, the We Accept at the bottom is what happens when heavy stock is loaded as being lighter than it is, so the toner simply doesn't fuse.
So if the tray is loaded properly for the media, you will have to modify how the printer (Not the Fiery) handles it.
For that, follow the attached pdf, of course it is for Linen, so change as needed
ok i turned it up etc
Think the fuser roller messed up there was a jam and we had to stip the fuser down to remove it so not sure the paper caused the mark u seeing in the middle
but at the ends you seeing the black toner not sticking to the paper
My guess is the fuser is damaged, it can't reasonably be a drum since it clearly has the banding through at least 2 colors according to your pictures.
The toner still isn't properly fused, and I have to assume you tried all the options in there. So the banding is certainly caused by a roller at some point post drums. And the unfused bit is certainly the fuser (I'm assuming this isn't garbage paper or a high humidity environment)
Possibly fiery or gabiene will pop into this thread and add their expertise (I'm more of a Software guy, they seem to know the hardware bits)