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DHeys New Member
New Member

Faint Black Print

Product Name: Versalink C405 Printer
Operating System: Windows 10

My Versalink C405 Printer has suddenly started to print black text in a very pale grey.  Colours are printing fine.  Test pages are exactly the same, ie bright, crisp colours but bery faint black text.  I have replaced toner, but no improvement at all.  Would appreciate any help.

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3 Replies
gabiene Valued Advisor
Valued Advisor

Re: Faint Black Print

Hi,

Possible to be from the Black Imaging Unit. 

But first try to clean the CTD sensor circled below (behind the back cover).

CTD.jpg

 

Gabi

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cacpc New Member
New Member

Re: Faint Black Print

We have the exact same problem. We could not locate that part on our printer. We removed two pieces with green handles at the back of the unit but nothing that looked like the picture.

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gabiene Valued Advisor
Valued Advisor

Re: Faint Black Print

Hi,

Sorry! It was my fault! That image is from a WC6515.

This is the photo with the CTD sensor on VersaLink C400/405. And to have access on it you must remove the Transfer Belt assy by removing the waste bottle, opening the printer top cover and removing the belt.

20200130_101041.jpg

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