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New Member
New Member

Faint / gray on WC 3550 for all printing output

I have a WorkCentre 3550 which prints everything as gray, despite the desnity of the origina (from copy) or as a printed document.

 

Someone has set the maintenance password to an unknown value, so I cannot run the diagnostics.

 

Could someone help me with a plan of attack so that I might ry to work out what is causing this?

(I have a copy of the workshop manual but it is quite terse and full of jargon. A real world view from a real person would be of more assistance.)

 

Thanks in advance.

 

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4 Replies
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Analyst Nation Moderator
Analyst Nation Moderator

Re: Faint / gray on WC 3550 for all printing output

(1)Simply set the lighten/darken to darker in the defaults

(2)Shake the toner a bit, but not hard, don't end up like this

toner spill.GIF

(3)Replace the print cartridge

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Joe
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New Member
New Member

Re: Faint / gray on WC 3550 for all printing output

Joe,

 

I have tried your solution a number of times with a series of cartridges. No result !

 

Thanks for the photo :-)

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New Member
New Member

Re: Faint / gray on WC 3550 for all printing output

Can anyone else please help with this problem ??

 

I have had various suggestions ranging from replacing the fuser to cleaning the whole internals of the machine from top to bottom.

 

I really don't know where to start.

 

 

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Community Manager
Community Manager

Re: Faint / gray on WC 3550 for all printing output

Hi lluvatar,

Thank you for using the Support Forum. Please take a look at the soutions for faded images.  If none of those solutions clear up the issue you will need to have service take a look at the machine.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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