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New Member
New Member

False error won't clear 7760

Issue: Our Phaser 7760 has a "Close Left Door A" that won't clear and stopped the printer.

Done: I have closed the door (duh), restarted, zapped NVRAM, cleared Tech errors, unplugged from network and wall.

Problems: Serial number doesn't show, date installed false at 1/1/00. Has been jamming various places along path using various premium color print papers in both Tray 1 & 2, no matter setting. Toner is very low, but not out.

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Agency Analyst
Agency Analyst

Re: False error won't clear 7760

Rex,

 

If the machine is stating the door is opened I would look for a sensor that is not being actuated. Maybe something is broke or the sesnor is not in place..

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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