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False printer drum listing as empty

Product Name: Xerox B215
Operating System: Windows 10

Was mid-way thro printing 30 page document, & error msg "End of Life, Replace with New drum cart." **bleep** switched off & back on. Any ideas? Thanks

2 Replies
Community Manager
Community Manager

Re: False printer drum listing as empty

Hello Codie.

Are you sure you are using the right toner cartridge purchased from a trusted source?

Thanks,
CathyO-Xerox
Community Manager

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New Member
New Member

Re: False printer drum listing as empty

No one will answer this. I have this problem as well.
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