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acbookstore
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Fault Code 124-324

Product Name: Phaser 6510
Operating System: Windows 10 x64

I have had my Xerox Phaser 6510 for about a year, and about a month ago, it started throwing out Fault Code 124-324. It suggests turning the machine off and on again. Doing this doesn't change anything. This is the only message the printer displays, and it will not do anything, including printing a test page. From what I have researched, that specific code is related to billing sorters on larger macines. This machine doesn't have a billing sorter. What should I try to do? 

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CathyO-Xerox
Community Manager
Community Manager

Re: Fault Code 124-324

Hello acbookstore,

From what I am finding, that looks like a service fault code. Please call Support at 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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