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pmiller
New Member
New Member

Fault code 117-323

Product Name: VersaLink C600 Printer
Operating System: Windows 10 x64

Hi everybody,

my VerserLink C600 is no longer working. Fallt code 117-323.

Please help.

Thanks.

Greetings

pmiller

 

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6 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fault code 117-323

Hi,

You will need a tech to perform some procedures under Diagnostic mode ( Job Log Clear, HDD Initialize, HDD Format).

 

Gabi

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MCTusc
Member
Member

Re: Fault code 117-323

Can you please advise me on the steps to perform? I have encountered the same problem with the 117-323 code. I am exceptionally computer/programming/networking savvy. Thanks in advance! I have sent you my email. w********n@gmail.com
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fault code 117-323

Hi,

There is a procedure in Diagnostic Mode that cannot be published here on the Forum because it involved Diagnostic Password available just for trained tech.

 

Gabi

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MCTusc
Member
Member

Re: Fault code 117-323

I am in diagnostic mode now. I got the password from the internet. 

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MCTusc
Member
Member

Re: Fault code 117-323

Do you mind sharing the steps with me? I believe that since the failure occurred during or due to a Xerox update, that my MFP Versalink B405 is being held captive. 

Why should Xerox expect payment for repairs? Isn't that like ransomware? Xerox is sponsoring ransomware? No way! Truth, I say. 

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MCTusc
Member
Member

Re: Fault code 117-323

Update on this, by the way. No help with the B405 failure. Engineered for r@nsom.

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