Fault code 117-323

[MCTusc]

Update on this, by the way. No help with the B405 failure. Engineered for r@nsom.

[MCTusc]

Do you mind sharing the steps with me? I believe that since the failure occurred during or due to a Xerox update, that my MFP Versalink B405 is being held captive. 

Why should Xerox expect payment for repairs? Isn't that like ransomware? Xerox is sponsoring ransomware? No way! Truth, I say. 

[MCTusc]

I am in diagnostic mode now. I got the password from the internet. 

[GabiE-Xerox]

Hi,

There is a procedure in Diagnostic Mode that cannot be published here on the Forum because it involved Diagnostic Password available just for trained tech.

Gabi

[MCTusc]

Can you please advise me on the steps to perform? I have encountered the same problem with the 117-323 code. I am exceptionally computer/programming/networking savvy. Thanks in advance! I have sent you my email. w********n@gmail.com

[GabiE-Xerox]

Hi,

You will need a tech to perform some procedures under Diagnostic mode ( Job Log Clear, HDD Initialize, HDD Format).

Gabi

[pmiller]

Hi everybody,

my VerserLink C600 is no longer working. Fallt code 117-323.

Please help.

Thanks.

Greetings

pmiller