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5 Replies

Re: Fiery Problem

Hi,

is the latest version of Command WorkStation, running in Windows 10, also updated.

Thanks.

Flip

0 Kudos
NancyUS80470R-XRX
Technical Escalation User
Technical Escalation User

Re: Fiery Problem

Hi Flip, What version of Command WorkStation are you running?    To find that out, from Command Workstation, click on Help, then click on About Fiery Command WorkStation.

What operating system is your computer that holds Command WorkStation running? 

Nancy

 

 

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Re: Fiery Problem

Hi,

is integrated server that attachs to the back of the C60. The Fiery and Windows 10 are up-to-date. 

To print i use and connect via Command Workstation (is updated), this is the software that starts trying to connect the Fiery server, sometimes keeps trying to connect and somehow won't connect. Today for example, it connected at first attempt. But yesterday i've to shutdown the print machine and Fiery and turn on both again to get the Fiery server(Workstation) connected...

It's hard to know what the cause of this issue... I have tried to clean and reinstall the Fiery and didn't solved the problem...

Thanks,

Flip

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JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: Fiery Problem

In addition, are you connecting via Command Workstation or are you just trying to print directly to the Fiery? 

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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NancyUS80470R-XRX
Technical Escalation User
Technical Escalation User

Re: Fiery Problem

Hi Flip,    What Fiery server do you have?    The external/tower server? or the integrated server that attachs to the back of the C60/C70?  

Is it up to date w/fiery patches (in either scenario)? 

If it's the external server, are the windows updates current? 

 

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Fiery Problem

Product Name: Xerox Color C60/C70
Operating System: Windows 10 x64

Hi,

does anyone, who works with Fiery, knows why every time i turn on the Xerox C60 with Fiery, Fiery won't connect server at the first time in my computer? I need to turn off and on the xerox and then it connects. 

Sometimes connects at the first time but mostly 90% connects at second attempt on turning on/off the machine...

I need to know why this happens to sove this issue, causes me waste of time in my work...

 

Thanks,

Flip

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