Finisher fault code 312.295.01

[Joe Arseneau · Accepted solution]

Stapler is messed up, might be jammed. Open the finisher, remove the staple cartridge and flip up the "green thingy" (Sorry for getting all technical there ;-)

Then pull off a few / remove any gummed up, crooked ones

Then slide it back in, reboot and hope.

[Vividi]

Hi,

I get the following Xerox 7800 fault code 312.295.01on screen could you offer any advice.

The printer recommends turning power off and wait for a few seconds then turn on again

but this has not worked.

Regards