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Finisher fault code 312.295.01

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I get the following Xerox 7800 fault code 312.295.01on screen could you offer any advice.

The printer recommends turning power off and wait for a few seconds then turn on again

but this has not worked.



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Joe Arseneau
Valued Advisor
Valued Advisor

Re: Finisher fault code 312.295.01

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Stapler is messed up, might be jammed. Open the finisher, remove the staple cartridge and flip up the "green thingy" (Sorry for getting all technical there ;-)


2016-01-14 13.55.49 (Small).jpg


Then pull off a few / remove any gummed up, crooked ones


2016-01-14 13.56.14 (Small).jpg


Then slide it back in, reboot and hope.


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Joe Arseneau