Cathy, The link you sent me is what everyone can see and it does not include a link to B100 Firmware which will fix the Remote Services Communication Issue. Its a Certificate Issue which all the VersaLinks and the PrimeLink C90XX are having. I have included a picture of the Firmware page for your reference. I am unable to find any new Firmware Link for the B100 to fix this problem.
I found some firmware on this page. I am not sure if that is the one you are looking for or not.