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PGSS
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Firmware

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Product Name: VersaLink C600 Printer
Operating System: Windows 10 x64

My Versalink C600 gets 017-532 errors trying to upgrade the Firmware from 61.51.71 to 61.68.81.  When I search the web for solutions - none here BTW,  I find tons of people with the same error.  Surely it is obvious that Xerox has a serious design, hardware or both problems and the solution presented to me was go to support and support said $299.00 one time site visit and CDW said $399.00 for a one year extended warranty.  I can buy an excellent business printer at Sams or Costco for that.  But that's not the point.  The point is Xerox has a serious problem that they are not fixing.  Now I was out of town and the one year warranty mark was up by ten days when I first got back and got this error.  No worries,  Xerox said pay $299 for a one time repair of something some incopetent Xerox person designed.  Xerox needs to address this and provide everyone the necessay repairs or they shouldn't be in business if they can't provide something that works.  Well that's my thoughts.  What do you think?  Do you like buying products that the manufacturer can't provide you with software that works?  

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George850650-XRXN
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Re: Firmware

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PGSS,

Before upgrading to v61.68.81 you must first install Bridge version 61.59.1.  This link will take you to the "More Details" with links to the versions of Firmware required.

https://www.support.xerox.com/en-us/product/versalink-c600/content/151397 

 C500_C600 Bridging.jpg

 

PGSS
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Re: Firmware

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Thank you for the kind help.  It worked and I had all but given up on the printer.  Kindest thanks for your help!  Stu

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George850650-XRXN
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Re: Firmware

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You are Welcome, Stu.

Glad I could be of assistance.

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