cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Frequent Member
Frequent Member

Force a Remote Shutdown from the WebUI

Product Name: VersaLink B405 Multifunction Printer
Operating System: Windows 10 x64

I need to restart a device remotely that has a job in progress error. The Jobs display does not show a job waiting to print. Is there a way to force a shutdown from the webUI on a VersaLink B405 Multifunction Printer ?

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Force a Remote Shutdown from the WebUI

Hi mdetwiler, 

Thank you for using the Support Forum. I believe you can only shutdown the printer using the remote control panel feature.  Please take a look at this article about the remote support panel and see if that will work for you.  If this does not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos