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PATRICKSupport New Member
New Member

Force print to trays 3610

I need to be able to specify the print tray that is used when I send a print.  For example, if I send a print to tray number 1, I need it to come out of tray one, regardless of whether or not the same paper size is in tray 1, 2 and the Bypass tray.  If I send one to tray 2, I need it to come out of tray 2.  We use preprinted forms, and I'm not able to control what tray we are printing to with the 3610.  This worked well on our old 4510, but it seems like the printer or the driver is overriding the tray selection that I send with the job.  I'm using the PCL6 driver on a 32-bit Windows system.  Can anyone help?

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Community Manager CherylO-Xerox
Community Manager

Re: Force print to trays 3610

Hi PATRICKSupport,

Thank you for using the Support Forum. Please take a look at the solution for setting the tray mode and priority and see if that helps.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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