cancel
Showing results for 
Search instead for 
Did you mean: 
Scotte New Member
New Member

GPD fails to install on 1 Win7 x64 machine

We recently updated all of our Xerox drivers to use GPD PCL6 V2.2 from the 5.246.7.0 driver package.  They're working fine on all of our machines, save 1.  We have a Windows 7 Pro x64 machine that will not install the driver.  Every time I try, it fails with the below error.  I've cleaned out all of the old Xerox printers and drivers, still no good.  I've cleaned out the gunk left behind in the spooler directory, no help.  I can still install other manufacturer printers/drivers, just not the Xerox GPD.  Does anyone know of a fix for that? 

 

Thanks

 

Log Name:      Microsoft-Windows-PrintService/Admin
Source:        Microsoft-Windows-PrintService
Date:          2/7/2012 9:20:11 AM
Event ID:      215
Task Category: Installing a printer driver
Level:         Error
Keywords:      Printer Setup,Printer
User:          SYSTEM
Computer:      FPC175

Description:
Installing printer driver Xerox GPD PCL6 V2.2 failed, error code 0x3, HRESULT 0x80070057. See the event user data for context information.
 

0 Kudos
1 Reply
Fabio Valued Advisor
Valued Advisor

Re: GPD fails to install on 1 Win7 x64 machine

what you can try :

 

install a new generic driver on lpt1 port

after installing , open up that printer properties , goto advanced tab, change your driver to the new global driver

after changing driver also change your port to the correct tcp ip port

0 Kudos