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Member
Member

Global PCL Driver and Word

We are having an issue with printing envelopes from Word 2007 to a Xerox Phaser 4600 using the latest Global PCL Driver. When you print a document with a letter sizer page and then a envelope size page, the text comes out upside down.

 

However, printing the envelope page by itself prints right side up. Printing an envelope using the mailing wizard prints right side up. Its only when you print a document that has a letter size page and then a envelope side page.

 

In addition using a differnt driver like the HP global driver, it prints correctly. Any ideas?

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Community Manager
Community Manager

Re: Global PCL Driver and Word

Hi jviehe,

Thank you for using the Support Forum. Please take a look at this solution for printing envelopes and see if it will help with the issue you are seeing.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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