I have a versant 2100 that always jams when printing 100# gloss text stock, not one sheet will make it through. It jams right at the fuser, it doesnt actually make it into the fuser, just crinkles up before it. I can print 100# uncoated text as well as gloss cover, but I cannot get it to print the 100# gloss text. Can anyone point me to what might need replacing? I've tried feeding from the LCT trays as well, same result.
Hi,
What fault code is raised when paper jam occur?
Gabi
When the jam first occurs I see 041-933, then it shows 077-106
Hi,
It is possible to have a problem with the Fuser Belt assy, or with the Fuser Drive, or even with the Pre Fuser Transport Belt. Also you or your tech should verify NVM value 998-162 if is at default (40) and if the value is small increase the value.
Gabi