Can't get the printer to wake up
That solved the cloudprint problem. It now shows as active.
I will open a new support thread for this, but on the first print after fixing this problem I now see a "Paper Jam" error but there is no paper jammed. Web admin says, Paper Jam (077–909).
Sorry, fixed the link
The installer you linked is for the Xerox WorkCentre 6515. This thread is about and my printer is the Phaser 6510. Can you supply the correct firmware installer?
Is there a mac version of the installer. The mac application has the bin file embedded in the package, and the latest firmware available in the driver downloads section is 64.31.81 which is showing the printer as offline in google cloud print.
We need this solution fast or I have to return the printer. Our users are mostly on chromebooks.
We do not have a windows computer available for the firmware update but we do have a mac.
I would assume you need to wake the printer, but I am not sure to be honest.
Printers wake on a LAN because they are connected to via the PC, I'm not sure how Google sends the job.
I know on the AltaLink (Xerox) printers you can invoke it to look to Cloudprint for Jobs at the device in the Jobs app
so it is probably intentional. 6515/6510 is FujiXerox, I'm not sure how they would handle it. You may need to call Xerox and talk to 2nd level support
That was a firmware glitch, try this update
Solved! Go to Solution.